You Think You Have The Right Skills For Medical Sales - But Do You?

I heard it on a regular basis for years - "I want toa car. Of course, nothing is further from the truth.
get into medical sales. I can do what you do." AndNo one would dream of getting into an airplane
I would always say, "Of course you can." Anyonewithout the proper training and verification of the
can get into medical sales and succeed - if he ornecessary skills. Why? Because there is a good
she has the right skills. The truth is, most peoplechance that you will crash and burn and probably
don't have the right skills. But they can learn them!kill yourself and other people as well.
One of the constants of training medical salesWhat happens when someone gets hired for
people, that is people who have already beenmedical sales and doesn't have the necessary
hired and are representing medical companies, isskills to perform in the demanding medical
when I ask, "How many of you feel that youenvironment? Metaphorically speaking, the same
have professional sales skills." Usually, the majorityugly thing that happens in the airplane without
of the class will raise their hands. I then asked theproper training happens in the medical sales
question, "How many of you use questions toenvironment - crash and burn!
control a sales presentation?" Again, several ofWhat is the effect of blowing valued opportunities
the salespeople will raise their hands. Later thatin this business? You won't die of course, but the
day, as a benchmark for assessing where eachbusiness opportunities that exist at the start may
person's selling skills are at the time, I will havetake a fatal turn if you're not fully prepared in
the salespeople engage in sales presentation roleadvance. Often, opportunities occur only once
play. Usually, the people who claim to havewith a customer and cannot be fixed if they are
professional selling skills and claim to control thedamaged due to mismanaging the sales situation.
sales presentation with questions don't ask a singleGetting hired for medical sales is not as difficult as
question.most people make it out to be. In fact, if you
What I have learned is that one's perception ofknow what you are doing you can achieve
selling skills and the ability to demonstrate thosepredictable results in your quest for a position in
same skills are two different things. I believe thismedical sales. So congratulations, you've been
is true for several reasons. First, while manyhired. Now what?
people have had sales training or have read booksYou better be able to perform and please don't
about sales techniques, very few have gonemake the mistake that many neophytes make in
through a structured curriculum that teachesthis profession. That is, that the new company will
them how to use the techniques in a realisticteach them everything they need to know to
environment. Consequently, these skills are neversucceed. Some companies do indeed have
really learned. The other issue that creates thephenomenal training programs that cover selling
chasm between perception and reality of one'sskills as well as product skills, but many don't.
true sales ability is that selling is often assumed toRemember, during the hiring process you are
be an easy task as long as you can speak. Thusselling yourself as a professional. If you do not
the salesperson assumes a false sense oflaunch from day one operating as a pro, there will
competency.be many people who will notice. This is a very
In any endeavor, professionals always makeunforgiving industry for sales people who don't
whatever they are doing look easy. Selling is noperform. The flip side is that it is a very lucrative
different. In fact, the best salespeople lead theirindustry for people who do.
prospects to believe that they are doing nothingThe take home message: Make sure you have
more than having a conversation. and certainlythe skills you are going to need and don't assume
anyone can participate in a conversation.that you already have them just because selling
Therefore these pros make selling look easy. Soseems simple. Selling skills can be learned easily
easy in fact, that many of the prospects will say,enough, but they will only work if you commit the
"I can do that."time to practice them in a realistic environment.
Flying an airplane looks easy. Since most people'sRemember, the pros make it look easy. Invest in
familiarity with flying an airplane comes from thewhatever is required to become a true medical
movies, many people think it is as easy as drivingsales professional, you'll make it look easy too.