WRITING A SALES TRAINING MANUAL

/div>What may sound like a drab technicalA sales training manual is a guide not a textbook
procedure can actually translate into an extremelyA sales manual serves as a reference guide.
rewarding experience as the process doubles upHence the language has to be lucid and practical.
as a crash course in computer programming,Long winding sentences won’t help. Keep
marketing, grooming and developing PR skills.it crisp and keep it brisk.
Sounds unreal right? Well, I’m notPresenting a sales manual
recommending that everybody start writingThe manual has to be extremely handy,
training manuals, but you could spend a fewsomething that a salesman can pick up before a
minutes reading this article and thank yourselfsale call and quickly glance through. The content
later. Here’s why-has to be image heavy and heavily indexed. Time
Understanding the client’s needs andis of essence here and a good sales manual
winning half the battleshould be easily referable to.
The client has hired your expertise because heFormat the content in bullets, label the images,
believes that the right words can create the rightand highlight the crucial points for quick reference.
buzz for his business solution. His faith in you hasTalking to the salesman through the manual
to be maintained at all times. Clarify doubts as andThe manual is essentially a training manual that is
when they come, because unless you have claritypreparing the salesman to make a success out of
regarding the product you cannot write a manualthe business solution. Hence the manual will also
concerning its usage.double up as an index of how the salesman should
Marketing jargon for a content writer-how difficultpresent himself, what he should say, how he
is it?should say it and how to bag a deal successfully.
In fact it’s not. With a lot of commonA gradual process
sense and shrewd surfing skills nothing is difficultA hurried content is never error proof. Once you
these days. Usually clients have a particular samplehave a rough draft of what the manual will look
of another training manual in mind and they wantlike take time to build on it, even if there is a
their manual fashioned on similar lines. The idea isdeadline to meet involve yourself in the process
not to copy but to refer to the sample andand get a third person who may not be your
customize it with your client’s flavor.client to read the manual. Proofread and send to
Becoming the salesmanclient.
A project’s litmus test is when itCreating a sales manual is the most cost
reaches the stage of implementation. Put yourselfeffective way to getting yourself educated in
in the salesman’s place, relate to hisfields as varied as computer technicalities,
situation, brain storm with the client on all possiblemarketing skills and sales pitching.
queries that the salesman may have relating toLend your writing skills to more such processes.
the product and his selling of it.