Working Voices-Presentation Skills-Communication Skills-Interpersonal Skills

Working Voices - Presentation skills,to think on your feet and the greater your
Communication skills, Interpersonal skills Workingconfidence. Think about it - then think about your
Voices teaches interpersonal communication skills.performance at meetings or when you make
Everything from Presentation Skills to Leadershippresentations. We teach brain-training strategies
Development, Voice Coaching, Writing Skills,that will give you the memory you want.o Total
Image Management, Cultural Diversity andRecallo Power-up Your Memoryo Memories Are
Memory Techniques. You'll learn more about ourMade Of This
courses in a moment.About our people
Our USP is:o our content (relevant, up-to-date,Nick Smallman is founder and Managing Director of
PRACTICAL)o our style (high energy, highWorking Voices. He combined a classical acting and
interactivity, FUN)o our people (expert,business career until asked to set up the
experienced, EFFECTIVE).company specifically to meet the interpersonal
Established in 1998, Working Voices deliverscommunication needs of the UK and overseas
courses in the UK and abroad and engages abanking communities. Since then the client base
hand-picked team of trainers to meet the needshas widened year-on-year and now includes the
of a client list that includes some of the world'slegal, media, fashion, distribution and
most prestigious companies. You'll learn morepharmaceutical sectors. Nick trains in a variety of
about our people in a moment too.disciplines both in the UK and abroad (Europe,
About our coursesUSA, China and Russia, principally) and is a
If you've been on a course that was dull orsought-after motivational speaker.
uninformative; if delegates left it ill-equipped to putOur trainers are expert and experienced;
the fundamentals into practice from that momentmotivators as well as educators; high scorer's
forward - the "takeaways" as we call them - thenagainst client feedback.
the course was NOT one of ours. Groups,John Mabberley: A city Banker for 30 years,
seminars, one-to-ones: here's what we teach.John's enthusiastic and motivational style has given
Presentation Skillshim a great track record for team and confidence
Presenting ourselves, our company, our case. It'sbuilding. John specialises in delivering all of our
what we're all doing all of the time. ThisPresentation Skills courses except Anger
comprehensive suite of courses is about doingManagement and Assertiveness Training.
these things properly and confidently - and gettingJC Mac: Chevron, Citigroup, EMI Music, BP/Amoco,
the results we want.o Presentingo Pitching SkillsoOrange, Universal and the British Museum are just
Body Languageo Anger Managementoa handful of the major corporates which have
Assertiveness Trainingo Essential Communicationbenefited from JC Mac's holistic approach to
SkillsLeadership Training. He handles all our Leadership
Leadership DevelopmentDevelopment courses and is in demand both in
Working Voices' leadership developmentthe UK and abroad.
programmes focus on your managers - thePaul Hill: A graduate of English from Cambridge
people who hold the key to making your businessUniversity, Paul is a trained actor and highly
successful and profitable. Ours is a suite ofqualified voice coach. His Voice Coaching courses
UNIQUE and proven one-to-one coachingare a favourite with our global-company clients
techniques and team-building exercises.obut he's also part of the Presentation Skills team,
One-to-one Leadership Programmeso The Chi *delivering all courses except Anger Management
of Successo Leadership Unpluggedo Coach theand Assertiveness Training.
CoachKate McGoldrick: Kate's background in radio and
( * The circulating life force whose existence andprint journalism and the theatre -and an
properties are the basis of much of Chineseinfectiously enthusiastic style - mean her Writing
philosophy and medicine.)Skills courses are in constant demand. She also
Voice Coachingdelivers the Presentation Skills suite including Anger
Your voice says masses about you, face-to-face,Management and Assertiveness Training.
on the phone or by voicemail. It might say goodSara Hollamby: Sara's combined careers in the
humour, energy, gravitas. It might say dull,fashion industry and presenting on TV have
uninterested, impatient. And, of course, it mightspanned 27 years and made her a seasoned and
say nothing at all if it is unclear or unintelligible.popular group and auditorium speaker. She takes
These courses deal with all the pitfalls.o Theall our Image Management courses, which, just
Perfect Voicemailo Speaking English Clearly forlike the rest of our portfolio, are available
Businesso Making The Most Of Your Voice"one-to-one" as well.
Writing SkillsJo Rice: Author of over 50 books including "How
Today's business writers write for the screen -to do Business in Japan", multi-lingual Jo lived and
and good screen-writing requires a new set ofworked in the Far East for many years and is
skills. We show you how to make your writingnow a leading expert in all - ALL - aspects of
"screen-friendly": easy to scan, easy to grasp,cultural diversity training. He delivers our Diversity
easy to action, easy to archive.o EffectiveTraining courses - as much abroad as in the UK.
Business Writingo Effective Report WritingoPaul Mabberley: Paul acquired his grasp of the art
Writing Effective Emailsof presenting via, at one end of the spectrum,
Image Managementthe UK's creative design sector, and, at the other,
Look the best you can, every day. The clothesuniversity guest lectureships. He coaches our
you wear, the way you wear them, the coloursPresentation Skills courses (except Anger
you choose. Savvy women realise that it's part ofManagement and Assertiveness Training), as well
their workplace weaponry. Savvy men realiseas Memory Techniques.
that good grooming is a perfectly legitimate "maleGenevieve Grant: Born in the USA, Genevieve
thing". We'll show how looking good is easy.ocame to London for post-graduate studies, and
Visual Impact in the Workplaceo Exclusivestayed. Her background has a wide span - political
Personal Image Dayo Image Managementoactivist to charity organiser - and she brings the
Cultural Diversitytechnique she's gained to our Presentation Skills
No two people or businesses are the same. Ourcourses (excluding Anger Management and
cultural diversity courses highlight how diversityAssertiveness Training).
within and outside your organisation can createAbout our clients
opportunity and not division, when it is handled andHere are just a few of them. Channel 4; HSBC
managed properly.o Communicating AcrossGroup; Barclays Group; Deutsche Bank; Lovells,
Cultureso Cultural Awarenesso EmbracingCredit Suisse; BAFTA; Swarovski; Morgan Stanley.
DiversityWith or without the 50 others, we believe these
Memory Techniquesnames speak volumes about the quality of our
The better your memory, the greater your abilityclient base.