Whatever Happened to Selling?

There are many ways in which a company canfrom the equally frustrated HR Director as he
improve its profits. For example it can cut costs,trips over a pile of unused sales training manuals
if there are any left to cut; suppliers can beand strategic selling charts. This may seem a little
squeezed if there is any juice left in the orange;harsh, and it probably is, but weren't there good
acquisitions, mergers and disposals are other wayssales people before the introduction of IT
of increasing profits; and of course let us notsystems and complex sales techniques?
forget restructuring and refocusing, the favouriteMuch is written in the business pages and journals
terms in press releases, as companies try toabout all aspects of business, but so little about
convince analysts that the extraordinary chargeselling.
on their P & L was justified. Most if not all, ofThe fundamentals of selling are simple; find a
the above are expensive, some extremelyprospect who needs something you have to sell,
expensive, some are short term and someand has the money to pay for it. Convince them
potentially dangerous.of the value of your proposition, counter their
In our opinion there is another way, and maybe itobjections and ask for the order. Sales people
is taken for granted - and that is to sell more, sellflourish in an organisation where there is a clear
better, and sell faster. After all greater volumes,business plan with realistic goals, a well defined,
better margins, and improved cash flow are notunambiguous sales strategy, a strong value
far from most executives' priorities, and theseproposition, and a supportive management
are the benefits that come from selling more,environment. If an organization has these
selling better and selling faster.attributes a well managed and motivated sales
Also it is relatively cheap to implement. "No it'sforce will do the execution.
not!" is the cry from the frustrated CFO whoThe next time you are planning a strategic review
after three years implementing a CRM system atto enhance shareholder value, or just to improve
a preposterous cost, is still waiting to see someprofits, make sure you ask the question,
bottom line benefits. "Oh no it's not!" is the cry"Whatever happened to selling?