| Is it possible to train a natural sales person to | | | | are not listening carefully then they are wasting |
| show more empathy, to see the world from the | | | | both their time and the time of the prospect. |
| customers perspective or to listen more? Well, | | | | Why? Well, because they need to listen and |
| actually you might be surprised that the best | | | | understand if the prospect or potential customer |
| natural sales people already do this and they do it | | | | is actually interested in the product or services |
| so well and naturally that often we have no idea | | | | they are selling and representing for your |
| they are doing it. | | | | company. |
| Yet we wonder why they make more sales. It is | | | | Additionally if they are not listening then they are |
| important to make sure that those natural | | | | not hear the client’s objections and |
| salesmen and women in your group help mentor | | | | therefore they cannot use their customer service |
| the junior salespeople and this will help you in | | | | skills or problem solving knowledge of your |
| training your sales teams and sales people to | | | | company and your policies to help the prospect. If |
| Empathize and Listen. If your sales teams are not | | | | your sales people are not getting into the heads |
| listening then they are talking and telling and | | | | of your prospects and seeing things from their |
| badgering and harassing clientele, potential | | | | point of views, then they simply will not sell as |
| customers and prospects. | | | | much as they could. I hope you will consider this in |
| That indeed is problematic and if your sales people | | | | 2006. |