There Are Only Four Kinds of Sales Objections

I'm sure there are many of you that have readyou've already established value. So the question
the above headline and think that I have rocks inis, why is this objection coming up at this time,
my head. You have probably run across all sortssince we've already established a need. The
of sales objections in your sales career.answer may be that there's not enough linkage to
However, if you examine those objections you'llvalue.
be able to categories them into four main types.We can also relate money to time. Ask him how
By the way, this is a very good exercise to do.much it is costing him to wait. Relate the money
Take all the objections you can rememberto time by asking him how much it is costing to
getting. If you memory is not good, keep tracknot solve the problem.
of all the objections you get in the next month.One of the best ways of handling objections like
Write them down after the sales meeting.this is to use the Contrast Frame.
Then take all those sales objections and classSo, the answer to a money objection is to go
them into the four categories I'm about to giveback and establish the value or to show them
you.ways that it will pay for itself. So, when I am
Then take the time to formulate answers toselling sales coaching, for example, I show people
each of those sales objections.how our company won't cost them anything,
Now as I mention the different objections belowbecause we will produce more results than what
I'll also give you some tips in how to deal withthe cost of the fee is.
those types of objections. This will make it easy"It won't work for me
for you in a sales interaction because you will notThis is similar to "I don't believe you." These two
have to remember 100 responses. As you hearmight also be called, "I don't need it," or "I can see
the objection you can unconsciously classify it asthe value in it and it won't work for me for
one of the four and then use the method forwhatever reason."
dealing with that type of objection.These objections are answered by naming
OK, here are the four types of sales objections:specific people who bought the service or
- "I don't have enough time,"product, are using it and are happy with it. You
- "I don't have enough money,"can go down a list of the names of the people
- "It won't work for me (it works for everyonewho purchased and offer to give the prospect
else but it won't work for me),"their number.
- "I don't believe you.""I don't believe you."
Those are the only four objections there are toThis is essentially the same as the previous
anything.objection.
"I don't have enough time,"You can answer it in a similar way or use other
The answer to this goes along the lines of: "Well,means of raising your credibility and the credibility
that's surprising, Mr. Jones, since I am, talking toof your product or service. It will also help to build
you about saving you time. That's what this ismore rapport wioth your prospect.
about, saving you time....."In finalizing just remember it's important that
"I don't have enough money,"when you have answered the sales objections, go
"I don't have enough money," or, "I can't affordback and re-establish the value of your offering.
it," is how you'll usually hear this objection. But