| The little truck pulls onto your street with bells | | | | They give each customer their full attention. |
| ringing and people come running with smiles on | | | | They recognize old customers and call them by |
| their faces. This is as true today as it has been | | | | name. |
| for more than half a century. People love to see | | | | They make suggestions, even when the |
| the ice cream man (man, woman, or person). | | | | customer already knows what they want to |
| Don't you wish the same thing happened every | | | | order. |
| time someone knows you're nearby selling your | | | | They deliver the product right then and there. |
| product? | | | | They know their product line and easily |
| Do people come running when you're in town or | | | | recommend something that will do the job as well |
| on their block? Do they merely put up with you | | | | if they don't have exactly what the customer is |
| and avoid you when they can? Sure, you say, | | | | looking for. |
| selling ice cold popsicles and ice cream on a hot | | | | They don't run down the competition or even |
| day is one thing, but selling your multi-faceted | | | | mention them. |
| widget week after week is another. I agree | | | | They use good taste to measure success. |
| timing is everything, but still . . . if you could bottle | | | | They cater to enthusiastic people enthusiastically. |
| the customer service of the ice cream salesman, | | | | As always, it's a combination of product and |
| you might do better at selling your own | | | | salesmanship that matter to people. Think about |
| products.Here is what the Ice Cream Man has to | | | | the Ice Cream Man and how he uses attitude and |
| offer: | | | | customer service. For the ice cream salesman, it's |
| They see someone come running and they stop | | | | a two-way street. If you want your customers |
| what they are doing just for that customer. | | | | to come running, you should be just as eager to |
| They are as happy to see their customers as the | | | | run towards them. |
| customers are to see them. | | | | |