| Lynelle Briggs, Australian Public Service | | | | wanted her people to bring their hearts and souls |
| Commissioner, when asked what she saw as the | | | | to work, rather than leave them in the car park. |
| important leadership and management skills said: | | | | She was lamenting the fact that so many people |
| I think these days what makes a qualitative | | | | just bring their bodies and their minds to work. |
| difference for leaders, beyond a vision and setting | | | | Our employee's hearts and souls are where the |
| out where they're going, is how you can influence | | | | essence of themselves is. This is where their |
| behavior and attitudes for the good. And a lot of | | | | passion, creativity, imagination and their values |
| that influencing happens around the soft skills, | | | | reside. This is where what they uniquely have to |
| focusing on the heart and soul of people that | | | | give resides. When people bring these parts of |
| work in your organization. | | | | themselves to their work, dynamic, innovative |
| This is an important message coming from | | | | and energized workplaces result. |
| someone in Lynelle Briggs's position. | | | | But people will not do that, they will not give their |
| Can you imagine the mood, ethos, culture of an | | | | hearts and souls to their work, unless they can be |
| organization where leaders are acknowledging that | | | | assured that they will not be trampled upon, that |
| it is important to attend to what's in the hearts | | | | their organization, their leaders and managers and |
| and souls of their people? | | | | their colleagues will value and respect their unique |
| Some years back, Ann Sherry, when she was | | | | contribution. |
| CEO of Westpac Bank Australia, said that she | | | | |