Sales Training - What Babies Teach Us About Sales Success

This past week, I watched a video of ourimperfect skills. You can only master something
youngest granddaughter that my son posted onby visualizing the correct actions so at some point
Facebook. He captured her as she made her firstyou need training and then you need to apply
efforts to stand. What a treat! She was so proudyour skills. I've had numerous times where I
of herself and excited as she wobbled trying tothought I'd mentally practiced saying something
learn balance. She had a good grip on the poleonly to discover that it failed to flow smoothly off
she'd used to pull herself up. She'd let go with onlymy tongue when I had to say it out loud.
one hand just pleased as could be. Naturally,Use Role Playing to Improve without Blowing
daddy heaped praise on her too. Watching her, IOpportunities with Prospects
remembered that babies have a lot to teach usBut instead of using your sales skills first on real
about success in sales.prospects, do some role playing during sales
All success in life starts with failurestraining or sales meetings. You can also get a
Think about your experiences watching infantsfriend to practice with. It took me decades to
learn to stand, walk and talk. It fascinates meappreciate this because I grew up with such
that infants are risk takers. Survival demands it.pressure to be perfect that I dreaded criticism.
When we learn to stand and then to walk, weSo, to the best of your ability, make sure that
spend more time falling than we do standing oryour sales trainer is someone who's supportive
walking. The exciting thing is that everyoneand encouraging through your efforts. Mean
praises these early efforts. The same goes forspirited critiques kill your spirit.
learning to talk. Have you ever strove toLikewise, when you do live sales calls, whether on
understand a toddler's gibberish? They try so hardthe phone or in person, do your own review.
to communicate. They're so sincere andWhat went well? What could be changed to
committed. Yet the process normally takesbecome better? No matter how many years you
months, even years to become clear enough thatare in sales, there will always be another step to
people can understand anything more than thebecome better, another refinement. This means
most basic images.that you will always have small failures to work
Yet somewhere along the line we forget that allon.
life's activity takes failure before we succeed atYour Choice, Use Failure to Succeed or to Quit
new skills. This is especially true in sales andThe key to success in sales lies in what you do
marketing. The more complex something is, theabout failure. Apply the lessons babies have to
more failure we'll have to deal with. Good salesteach us in order to succeed in sales and
ability involves numerous skills, each of which wemarketing. Use your failures to improve. Like my
must master.granddaughter's wobbling as she learns her
Use Visualization to Ingrain Skills But Not tobalance, fail, correct, try again. Eventually you get
Replace Live Practiceyour balance. And like walking, you'll occasionally
One way to succeed in sales is to visualize yourstumble so review and adjust to become ever
sales calls, just like great athletes use visualizationbetter. You too can find that sales is fun, fulfilling
to improve their games. However, like the clicheand mutually rewarding.
about practice, imperfect visualization makes for