Sales Training - Salespeople, Let Me Sell You a Bridge!

In the early 1900's con men would try to sellhigher authority for ethics. If you are in an
parts of the Brooklyn Bridge to immigrants in theorganization without an ethical code considering
USA. This is what coined the phrase, "If youreferring to the UPSA, United Professional Sales
believe that, I've got a bridge to sell you!" ThenAssociation, for their Ethical Code of Conduct. In
the Verrazano Narrows bridge, the world's longestjust seven pages long, it has all encompassing
suspension bridge formally opened betweenprinciples and guidelines.
Brooklyn and Staten Island, New York, inCan ethics be as simple as integrity, honesty and
November 1964. Think of this as a chance for aresponsibility?
new bridge, one that leads to ethical selling. WouldYour integrity includes your honesty and moral
this new bridge serve to avoid any of these earlycharacter. Just like moral concepts vary from one
unscrupulous and unethical scammers?society to another, morals can be different from
What do ethics mean to you?one profession to another. Values, like honesty
When our actions are congruent with our moraland responsibility, are the beliefs or standards that
values we behave ethically. Almost everyguide our lives in defining importance and worth.
profession has a code of ethics. Become familiarDo you present your product and service
with yours. How often is your behavior in line withhonestly? Do you act with honesty and in good
this code? That's a simple test if your professionfaith toward all concerned? Would you pass the
has a code of ethics. If your profession doesn'tthree questions posed by Nan Demars, You Want
have a code, then ask yourself, when you takeMe To Do What? It's one of several quick ethics
action, is the action acceptable and right in regardstests to refer do when you have doubt or
to all stakeholders - customer, company and self?uncertainty about what to do. Here are the three
It seems the early bridge scammers didn't have aquestions: Would you want to be treated the
code of ethics.same way? What would my mother say? How
Why might good people in a good organization dowould I feel if this was reported on the front
unethical things?page of tomorrow's newspaper?
The image of salespeople, maybe even datingThe 1970's scammers invaded Florida with
back to before the bridge scammers, is usuallyswampland scams. It seems the bridge lesson
filled with less than positive words like - deceiving,wasn't learned even with the Verrazano Narrows
pushy, fast talking, exaggerating, and at least aBridge. But what about you? What did you learn?
dozen more. For a few years, in teaching anWhat is your responsibility to remain ethical as a
Ethical Leadership program for variousseller? As a wise person once said, "It's easier to
organizations, I used the definition of morals asknow what is right than to do the right thing." Can
values defined by a higher authority to help anyou find an ethical code to guide you to do the
individual decide right versus wrong, good versusright thing?
bad. Just as with morals and values, you want a