Sales Techniques - Why Persistence Matters

While we often want to use sales techniques thatTo illustrate this point, years ago I was selling auto
are quick and easy, persistence is a critical and allservice at a high-line dealership. One of the
too often forgotten sales skill to practice. Theservices we offered was on-site dent repair. It
frustrating part of it, of course, is that we oftenwas fast, easy, and cheap. I was a believer in the
don't know when the pay off is. We have to learnservice and offered it to every client who needed
to trust the sales process.it. One particular gentleman with a glaring dent in
In other words, some days, weeks, months we'rean otherwise flawless vehicle kept saying no. Over
grinding away on our sales pipeline and it feels asthe course of two years he said no nine times. It
if we're getting nowhere. Prospects aren't callinggot to be an inside joke between the two of us;
us back, they ignore repeated emails, or they justhowever, I sold him on the tenth try, which also
keep slipping through our fingers. It's helpful tohappened to put me into my accelerator
remember that this is sales. This stuff happenspercentage for that month - no joke.
and always will. It's the natural progression toYou never know when your payday is going to
success, although it may not feel like it. So, whilecome. Trust the sales process and keep moving
it's great to learn new sales techniques, we needforward.
to keep chugging along.