Sales Skills - What is Missing in Sales Training Coaching?

What makes a great salesperson? After reading
online articles and numerous interchanges in1. Goal setting, planning & achievement - How well
various sales training discussion groups, variousdo you manage your production actions including
topics emerged including:both short and long terms?
- Top sales skills2. Sales skills - How well do you know and then
- Great cold calling successleverage your talents to further achieve your
- Self-improvement by through books to additionalgoals?
training3. Time management - How well do you utilize this
As I reflected upon many of the responses, Ilimited, non-renewable resource?
realized that those engaged in selling theirBeyond the missing knowledge about talents,
products or services be them small businessanother missing piece is the lack of knowledge
owners, independent sales professionals, realtors,about how we as individuals make decisions both
financial advisors, insurance agents, corporateexternally and internally. Dr. Robert Hartman did
salespersons to even C Suite level executivesextensive work specific to this field of study
have truly failed to assess and determine what(science of Axiology). Hartman supported this field
makes a top sales performer in today'sof research through the creation of a
relationship selling marketplace.mathematical assessment to further validate that
Today more than ever before, to successfully bepeople made decisions using three (3) filters:
a top selling professional demands that you
understand education based marketing and1. Head - Systems - Thinker
relationship selling within the sales process. Sales2. Heart - Intrinsic - Feeler
Training Coaching Tip: Marketing is getting3. Hands - Extrinsic - Doer
attention and developing the relationship. Selling isAdditionally, he assigned biases connected to each
uncovering needs, presenting the case, earningof these filters.
the and delivering the sale. Do not confuse theseBy having metrics that are deductive and
two terms because to do so will keep you fromobjective with a validity coefficient around.92
earning the sales or what some call closing theversus inductive, subjective with a validity
deal.co-efficient around.85 provides the foundation for
Take a moment to think what talents area solid performance appraisal to that those in
necessary to be successful so that someone willsales can work more efficiently (doing things right)
trust you enough to exchange their profits (hardand effectively (doing the right things). Additionally,
cold cash) or disposable income for your productsa solid assessment instrument can help you
or services. From my experience, there arenavigate the Law of Process or what is also called
probably 3 general categories or what I prefer toGordon's Learning Ladder.
call buckets.