| o be a good salesperson or marketer, you will | | | | Sometimes, you can say, âLet me ask |
| need to master different sales negotiation skills. | | | | my supervisor,â or âIâll |
| These skills serve as your weapons against other | | | | see what I can doâ to give clients the |
| negotiators and difficult customers. Youâll | | | | impression that youâre doing your best |
| need them to land todayâs sales and | | | | to meet their demands. However, itâs |
| ensure future ones as well. | | | | also important to note that some instances |
| As long as you have good sales negotiation skills, | | | | require you to say ânoâ outright. |
| youâll be able to meet your daily quota. | | | | When you know that their request will be |
| Having such abilities can also come in handy in | | | | impossible to grant, donât dilly dally any |
| different situations as well. Here are some of | | | | longer. Donât waste your time and your |
| those important skills and how you can develop | | | | clientâs time if youâre absolutely |
| them. | | | | certain that their request will not be allowed. |
| Sales Negotiation Skills # 1: Building Rapport | | | | Quite surprisingly, many people find it difficult to |
| This means getting your clients to trust you and | | | | say ânoâ to others. To |
| feel more at ease with you. I cannot tell you the | | | | strengthen your resolve, youâre going to |
| number of times customers often choose good | | | | have to think through all your decisions before |
| sales negotiators over good prices. | | | | saying âyesâ to all of them. This |
| A person of an unpleasant countenance with a | | | | way, the word wonât feel too alien on |
| good-priced product is no match for a person of | | | | your tongue. |
| nice manners with a slightly-more-expensive | | | | To avoid any hard feelings, make it look like |
| product. If the client can afford the | | | | saying ânoâ was a matter of |
| slightly-more-pleasant product, they will buy that | | | | circumstance, not of choice. They will then |
| instead. | | | | associate the rejection on the situation, and not |
| So how do you develop this skill? Copy the | | | | on you or your product. |
| actions and words of your counterpart. If they | | | | Sales Negotiation Skills # 3: Being a Good Listener. |
| use their hands when speaking, do the same. If | | | | Even if you think youâve heard it a million |
| they use the words âgorgeousâ | | | | times, listen like this is the first time |
| or âawesomeâ often, include | | | | youâre hearing it. Being a good listener |
| those words when youâre talking to | | | | shows that you respect your clients. It will also |
| them. However, do this tactic subtly, where they | | | | give you valuable hints on what your customer is |
| wonât notice that youâre | | | | looking for. |
| intentionally doing such actions. | | | | To develop your listening skills, I suggest clearing |
| This is very powerful because youâre | | | | your mind of any other thoughts and maintaining |
| subconsciously implying that youâre very | | | | eye contact so you can focus solely on the |
| much like them; and as you probably already | | | | person talking. |
| know, people tend to trust and like those who | | | | Everyone can do better with these sales |
| are similar to them in some ways. | | | | negotiation skills. So even if youâre not in |
| Sales Negotiation Skills # 2: Knowing How To Say | | | | the industry, I suggest you adopt these skills to |
| âNoâ | | | | help you overcome some of your weaknesses. |