| Sales Management includes features for creating | | | | planning sales activities and the know-how in using |
| the sales force; organizing sales force, sales | | | | sound key performance indicators for managing |
| forecasting and planning, identifying potential | | | | the selling process. To increase sales productivity, |
| customers, maintaining client information, and | | | | concentration must be allotted to the sales |
| creating and managing schedules. | | | | process rather than consuming full focus on |
| Sales management's key functions are | | | | business outcomes. |
| contemplated around procuring a clear perception | | | | Another character in sales management is the |
| into the activities of direct reports as well as the | | | | sales people or sales representatives. These are |
| sales activities of the enterprise. | | | | the people designated to solicit business in behalf |
| Key functions maintained by sales management | | | | of the organization in a specific territory. |
| are managing organizational sales structure and | | | | To build successful sales relationships, a sales |
| territories--crucial enterprises turnover; sales | | | | representative has to identify and attend to two |
| reporting and forecasting; quota | | | | necessities. These are the prospect's psychological |
| management--handing assignments to sales | | | | needs--intellectual concerns as to what makes him |
| representatives, implementing changes, etc.; and | | | | happy; as well as the prospect's objective or |
| incentive management--producing compensation | | | | business needs--the products, materials, |
| plan. | | | | equipments that are related to his profession, |
| An organization's sales management is enhanced | | | | way of life, or hobbies. |
| through their workforces' active participation to | | | | In sales management the things that are taken |
| internal and external programs like | | | | into consideration are: the sales process--right |
| symposiums--meetings or conferences conducted | | | | variety to suit the business's market and value |
| to discuss an issue; trainings--coaching people to a | | | | delivery to consumers; psychological |
| mode of performance in introductory, learning and | | | | assessment--revolves around understanding and |
| transitional periods; and seminars--a gathering | | | | researching on the business and consumer needs; |
| where there occurs information exchange and | | | | pre-approach planning and |
| discussions. | | | | prospecting--understanding maximum value |
| These customized activities indulge the personnel's | | | | prospects and generating referrals; |
| yearning to gain more knowledge on individual | | | | opening--engineering business affinities, establishing |
| productivity, team work, streamlining the sales | | | | plausibility and gaining interest; and |
| process, sales performance precision, hiring sales | | | | strategies--development of long- and short-term |
| champions, motivation methods that work, | | | | sales cycles. |
| mastering the art of sales and sales coaching and | | | | A profitable sales management requires the |
| tools, tactics, strategies for improvement. | | | | comprehension of the prospect's needs and the |
| The role of the sales manager is to provide an | | | | source of customer value. Active listening and |
| atmosphere where their subordinates can | | | | questioning techniques should be applied to collect |
| perform. They play a critical role in analytically | | | | information on ways to further service and |
| examining, questioning and settling the sales | | | | product value. And there should also be continuous |
| productivity problems by creating structure and | | | | personnel information upgrade to equip sales |
| conscientiousness in the sales process. | | | | people with the right strategies and methods to |
| To be good in these aspects, a sales manager | | | | top-notch sales and sales management skills. |
| must equip himself with the methodologies for | | | | Copyright 2007 Ismael D. |