Sales Management - The Next Sale is the Game of Your Life

Today's sale, this month's target, your yearlycan be sure about is that you can't be sure about
quota -- this is the game of your life. Why,anything.
because you're only as good as your lastLet's look at training and preparation from a
accomplishment. If you win, you're praised anddifferent perspective. Do lawyers prepare for
rewarded. If you lose, you pay a toll no mattertrials? Do doctors prepare for operations -- run
how bulletproof the excuse.tests, check x-rays, discuss the procedure with
More importantly, it carries you to your nextassistances, anesthesiologists, nurses, etc.? Do
phase -- your new status, your new income, yourengineers prepare before they commit their
new office, your new job. So what are you doingdesigns -- measure, calculate, sketch, confer, and
to prepare for the game of your life? Salesredo as necessary? Of course they do.
managers, what are you doing to prepare yourAdditionally lawyers, doctors and engineers by law
team? They are your only game in town rightare required to take continuing education courses
now?in order to maintain their licenses. Why, because
Now let's reflect for a second. Are you satisfiedconditions, behaviors, technologies, etc. change and
with your past performances? If not, you've gotthey must be attuned and ready to handle them.
to get help. If you're a sales manager, are youWhat about selling? Is selling so easy that training
satisfied with the past performances of yourand preparation can be ignored? Is the reward for
sales team? If not, you've got to step-up -- givewinning meaningless or the consequence for losing
help and get help to improve your managementinsignificant? If not, let me suggest you start
skills.training and keep training for rest of your career.
This is playoff season. Do you think theThen, get in the practice of preparing and keep
professional athletes who made the playoffs arepreparing for every game, as I indicated above.
working-out? Do you think the coaches are havingIf you're not getting better, you're getting worse.
strategy sessions, film reviews, and practice drillsGetting better requires learning, training, executing,
to simulate what plays the other team will run?reviewing, and redoing. There is plenty of material
Do you think the coaches are conferring withand people available to help you. No matter
each other and then coaching the players? Dowhether you're a salesperson or a sales manager,
you think there are team practices? Of coursewe all need continuing education. We also have to
there are. This next game is important -- theprepare for each upcoming game. No matter
game of their lives. If they win, they move on. Ifwhether you're a salesperson or a sales manager,
they lose, they are out, and tomorrow couldwe all have to prepare for each sales meeting
mean the coaches and players are cut.and sales pursuit, and how we will coach, mentor
Sales is the same. Every game is like the playoffs.and train our salespeople. Executing without
When you win, you're a hero. When you lose, thetraining in preparation is the best way to a slow
chatter of blame starts. There are no acceptabledeath.
excuses for losing. Sure, the bosses seem toSo this is the beginning -- a new year, a new
understand, but behind you, they are full of doubtquarter, a new month, new week, or new day.
and covering their own tails with talk of how youThis is the first time you're seeing this prospect,
screwed up.or the first time meeting this customer under the
So what are you doing for this game of your life?conditions that have transpired since you last saw
Are you training to get better? Are you takinghim or her. In other words, the game of your life
courses, reading books, listening to teleseminars,is about to begin. Do you have the skills, and can
watching sales training videos? Are you planningyou pull them off?
your strategies and conditioning yourself for yourDo you have at your fingertips the combinations
upcoming season, or should I say your ongoingand sequences to handle what's thrown at you?
sales challenges?Or, are you coming in from the bleachers ready
Are you preparing for your sales pursuit?to wing it -- out of shape and unaware of the
1.Scoping out all the customers' playersa.Setting upobstacles? Are you thinking this sale will be like all
meetings to learn and understand each onesthe others and you can handle it?
desires?b.Determining how you will relate to showBefore you get too full of yourself and feel you
how you fit each player best?can handle selling and sales management without
2.Have you scouted the competition for thisfurther training and preparation, consider how well
game?a.How will competition handle all theyou've handled your previous games. Are you
customers' players?happy with your past performances? Sales
3.Who are your coaches?a.Who can you developmanagers, are you happy with your team's
as coaches?performances? Are you at the status and income
4.What are your red flags and strengths?a.Howlevel you'd like to be? Are you getting rave
will you use your strengths to overcome yourreviews from your bosses? If not, start learning,
red flags?training and preparing before you suit up for the
This is what preparation requires, and should benext game. Remember, today is the first and
done before each game (sales pursuit) if youmost important game of the rest of your life.
want to win. Even the sure wins need a gameAnd now invite you learn how to overcome one
plan to ensure no surprises. The only thing youof your biggest obstacles.