| Why is Mona Lisa smiling? She may know | | | | reading a magazine. Not a single person smiling. |
| something that you don't. | | | | I didn't remember it being so bad. But by |
| An important insight is hidden in this art classic. A | | | | comparison with the new market, the difference |
| smile is one of the strongest weapons in the | | | | was alarming. |
| arsenal of presentation skills. | | | | You know what? I walked out. Who cares about |
| After all, there are still long lines out the museum | | | | a quart of milk? I want smiles. |
| of people waiting to see the Mona Lisa. Don't you | | | | There's a lot of classic advice about 'putting on |
| wish you had clients lining up to see you? | | | | your game face' when you are in front of clients |
| A smile may be the most important thing you | | | | and prospects. I don't agree that this is the best |
| can do in business presenting. It doesn't cost | | | | way to proceed. |
| extra. It doesn't require a requisition form. It | | | | A game face may also be a mask. Instead of |
| makes people enjoy your company. And it can be | | | | being authentic, you're putting on a mask. Much |
| the single reason why people like to do business | | | | like classic Greek actors used to do. |
| with you. | | | | Rather than posing as happy, why not take a |
| All in a smile. | | | | more direct approach? Why not get happy? Smile |
| Check this out for yourself. Do you like to do | | | | because you feel good. Smile because you have |
| business with a company where employees are | | | | the chance to communicate. Smile because you |
| grumpy and uptight? Do you like going into a | | | | have the opportunity to connect and make a |
| store where no one smiles? Of course not! | | | | difference. |
| Just last week, I saw this first hand. A new | | | | Don't allow the ultimate conclusion of your |
| market opened up the road. It is filled with | | | | presentation to be the only reason you smile. This |
| friendly, smiling staff. Everyone seems delighted | | | | is narrow thinking to let 'making a sale' or 'landing |
| to be working there. Everyone in the entire shop | | | | a deal' be the only reason to smile. Smile because |
| appears very happy and attentive. | | | | you are alive and in the flow of energetic |
| From the produce clerk, to the deli counter, to | | | | commerce. Smile because you can talk to other |
| the cashier. Everyone smiled. And they meant it. I | | | | people. Smile because you mean it. |
| didn't have the feeling that anyone was 'faking it' | | | | Then guess what happens? People can tell. They'll |
| or just putting on their game face. | | | | get a good feeling by being around you. You're |
| I was blow away. On the spot, I vowed to come | | | | sunny, approachable and friendly. You're a pleasure |
| back and shop at this market again and again. | | | | to do business with. |
| A little later in the week, I needed to pick up a | | | | This is a true recipe to win more business. Now, |
| quart of milk. I stopped by a different local store | | | | there's something you can smile about! |
| in the neighborhood. I was shocked at what I saw | | | | A smile attracts clients and makes you more |
| and felt. | | | | approachable. With a small focus on positive |
| This store was dark and dank. One employee | | | | delivery skills, you can expect to see a dramatic |
| stood outside smoking. Another was absorbed in | | | | improvement in your business results. |