| Here are several easy and practical phone selling | | | | or customer. Obviously, you don't want to do this |
| techniques you can use to increase your sales. | | | | while you're driving - only when you're in your |
| First - do not underestimate the value and the | | | | home office. |
| role your telephone plays in your selling success. | | | | One of the secrets to selling more everyday is to |
| There are two options when it comes to | | | | listen carefully to what your sales prospects are |
| recording your voicemail message. You can | | | | saying. When you listen carefully you'll often pick |
| change your message every day or you can rely | | | | up clues about their challenges and opportunities. |
| on one good message. I suggest you don't | | | | And the best way to listen carefully is to ask |
| change your voicemail message every day. I | | | | sales questions skillfully. |
| know the reasons why you might be doing it this | | | | For example, "What qualities are you looking for in |
| way but there is more work than there is benefit | | | | a supplier" is a terrific question that often gets |
| to you. | | | | your sales prospect talking. Imagine your sales |
| When you record your permanent voicemail | | | | prospect responding with, "My best suppliers are |
| message - do it while standing up. You'll have | | | | the ones who are the most responsive and the |
| more energy and your message will sound better. | | | | most reliable." |
| Avoid the dreaded monotone and talking too fast | | | | Now you're thinking "That's a good answer and |
| - which is what you're more likely to do when you | | | | we're responsive and very reliable." |
| change your message everyday. | | | | You can't know that for sure unless you know |
| Make sure you're smile-talking when using the | | | | how specifically your sales prospect defines |
| telephone to make or take phone calls. To help | | | | "Responsive" and "Reliable." |
| you maintain a smile throughout the phone call I | | | | So you'll want to ask a follow-up question like, |
| suggest you buy and use a 4" X 5" mirror. Place | | | | "When you say responsive, how are you defining |
| this mirror near your telephone in your office. | | | | that?" |
| Check the mirror often to make sure you're | | | | The telephone is an extraordinary business tool. |
| smiling. When you're on the phone you can tell | | | | It's also a great time saver. |
| whether or not the other person is smiling and so | | | | From time to time you should record yourself so |
| can the other person. | | | | that you can hear what your sales prospects and |
| When using a telephone in your office use a | | | | customers hear. If you haven't done this within |
| telephone headset - Plantronics offers a wide | | | | the last 12 months you're in for some surprises. |
| selection to choose from. This frees up your | | | | As soon as you play back the recording your |
| hands and allows you to become more animated | | | | telephone skills will improve dramatically. |
| and you'll sound more energetic and professional. | | | | These are just a few phone selling techniques you |
| Another phone selling technique is to take good | | | | can use to start selling more today and everyday. |
| notes whenever you're talking to a sales prospect | | | | |