OK, So You've Got Competition?

Competition is a good thing. It keeps you honest,was sorely lacking. If you don't know what you
professional and requires continual learning toare selling and why and how, you will never
overcome the strategies, techniques andsuccessfully beat the competition no matter how
approaches used by organizations that are tryingstrong or weak they are.
to take your business or where you are trying to3) Make sure you are always dealing with key
win new business from them.decision makers or economic buyers. Too often
Too often I hear salespeople complaining aboutsalespeople hope and wish that tire bottom-up
the competition and their "low ball" pricing, lesscontact will eventually lead to a sale. Yes, once in
than honest approaches or simply their bettera lifetime it can happen but I'll tell you even if and
products or services and ability to competewhen it does it could take years. If you don't
successfully in a competitive market place.have the skills, self-esteem, ability or confidence
If you have honest and worthy competition thisto call at the highest levels in your prospect's
force you to maintain better sales strategies,organization - get them.
more relevant products and services and a more4) Keep control of the sales process. Typically, in
professional approach to the sales process. So"bidding" situations this is nothing more than an
stop whining if you are in this club and get better,exchange of paperwork. Most salespeople when
wiser and more competent. There are anyasked to bid just throw their credentials,
number of things you can do when you face stiffexperience and price into this deep dark hole and
competition in your market or territory. I will list athan pray. Well, let me tell you, prayer is a good
few for your consideration.thing, but it isn't going to close sales for you.
1) Learn everything you can about yourLosing control of the sales process to a
competition; their strengths, weaknesses,competitor for any reason is a sure sign that
philosophies, strategies, overall customerthey know how to sell better than you do.
satisfaction or lack of it, market positioning5) Get better at selling. When was the last time
approaches, management tactics, salesyou attended a sales training seminar? Read a
representative's tendencies, challenges,good sales book? Listened to a sales CD? Want
shortcomings and ethics, corporate pricing, marketto sell more and beat the competition? Keep
and advertising strategies, loopholes in theirgetting better. And I don't care how good you
products or services, reasons for client orthink you are or how long you have been selling.
customer lack of loyalty and anything you canWant to sell more? Then keep improving, learning
learn that helps you better position yourself andand growing. You can never know enough people
your organization in competitive situations.skills, communication skills, sales skills and attitude
2) Learn everything, and I mean everything aboutcontrol skills.
your own organization. I can't tell you how manyOK, so now it's your turn. What can you do to
salespeople I have talked with, coached orconsistently beat the competition without lowering
interviewed whose lack of knowledge of theirprice or begging for the business?
own products, services, approaches or strategies