NLP Sales Training Tip - Reframing Objections

Objections come up in nearly every salesdiverting your prospects energy from one aspect
presentation. The question is why. Many salesto another aspect of the proposed sale. Adjusting
training programs will tell you that objections arehow or what your prospect is perceiving is an
merely requests for more information. While thisNLP sales technique that is extremely useful. Just
is true, an objection is actually raised because youlike using photo-shop to crop a photograph, a
have not built enough value. Meaning the prospectre-frame changes the perspective or the view of
does not yet consider the price or hassle of youryour prospect is holding.
product worth the proposed solution.The best advice I can give you in this short article
Without an amount of value bit into youris to take all of the major objections you normally
presentation your prospect is not going to buy.receive, and come up with re-frames for them.
Different prospects will require different amountsBy doing this you allow for greater confidence and
or levels of value. If you are receiving objectionsflexibility on your part. If you often get an
on a regular basis, the simple fact is you have notobjection on price, now you will know exactly
convinced the prospect that your product orwhat to tell the prospect to change his or her
service can truly solve the problem they areobjection into a positive.
meeting with. Or in some cases you have notThe simplest way to work a re-frame to an
proved that whatever you are selling will solveobjection is to ask yourself, how can I make this
enough problems. It all depends on the prospect.into a positive? For instance if a prospect is
Of course there are two choices you can makeobjecting to the time constraint, tell them that's
with an objection. When using a consultative sellingwhy he or she needs you product or service.
model you have to decide which is your betterBecause your product or service is going to save
option. You can base that decision on thehim or her time. Another example: If the prospect
prospect and/or the situation. The decision todoes not believe the product or service is going
make is you can ignore the objection and go backto work for him or her, show him or her
to building value or you can answer the objection.testimonials from people who believed it would
Objections typically come in one of 4 types.not work for them. For the more advanced re
- I don't have enough time.framing techniques spelled out in detail you want
- I don't have enough money.to learn more about the NLP sales techniques.
- It won't work for me (it may work for others).I highly recommend learning an advanced re
- It won't work for me (it works for no one).framing NLP Sales Technique called sleight of
There are specific NLP sales techniques to answermouth created by Robert Dilts. Sleight of Mouth
each of the above objections. The basis ofgives you a series of 16 re-frame structures you
answering an objection is you need to use acan use for any objection. These re-frames work
technique called re framing. Re-framing is taking antremendously well in any sales or persuasion
objection and redirecting your prospects attentionsituation. They are, in fact, used by politicians and
to something they had not yet considered. This isdebaters constantly. To improve your sales I
a form of verbal Aikido. The process involveshighly recommend learning sleight of mouth.