| Learning to close the sale is one of the most | | | | joke about a bit "My I have your John Hancock?" |
| important steps in sales. After you have given | | | | The word Sign is very final and distracting. It may |
| them a surprising pitch you need to give them | | | | make the prospect think again. Try using some of |
| the time to think things over. | | | | the following techniques to help you with the |
| Closing a Sale: | | | | closing: |
| When you come to the closing you have already | | | | - Silence is best when a prospect is thinking about |
| laid a great foundation for the call by gathering | | | | closing the sale. Also at some point you must give |
| much needed information on the prospect. | | | | the prospect the opportunity to breathe giving a |
| Learning to build the walls are very important in | | | | "Yes" then is very possible. |
| your sales. Knowing when to listen and when to | | | | - Offering the prospects some added service like |
| wait are also important to the sales call. When | | | | discounted or free shipping and packing. |
| you think of the closing you should think of it as | | | | - Giving them the choice color or size, etc... On a |
| your "Roof" the protective layer that sits on the | | | | purchase. |
| "house" of sales. The perfect finish to a beautiful | | | | - Discount incentives on the product or services |
| creation. You must remain persistent in you | | | | (Such as an additional 10% off first purchases). |
| attempts to make the close and don't lose track | | | | - If it is the last one-(and it should be to do it) tell |
| of your goals. This will help you in completing the | | | | them! The feeling on urgency will help move the |
| sale because we all know the next salesmen will | | | | sale along. |
| surely finish where you left off if you don't! | | | | - Don't give up on closing any sale. Sometimes a |
| Just as there are signals to let you know when a | | | | little persuasion can go a long way! |
| prospect is not interested there are some for | | | | - Don't be afraid to ask to repeat the order more |
| when they are. The following signals will let you | | | | than once. It is better to be safe than sorry! |
| know when to make you best moves. Learn | | | | When you are finished with your prospective |
| them and watch your success grow: | | | | customer make sure to take a mental note of all |
| - Requesting service-setting appointments. Like- | | | | you do. Review it thoroughly to help you see |
| "How soon can you come out?" | | | | where you can improve and where you did well. |
| - Asking you about your rates and questions on | | | | Don't worry about the impending questions about |
| the affordability of the product and service. | | | | what went wrong with the sale and why you |
| - Asking you to repeat a phrase or response. | | | | couldn't close just know what you can do to fix it. |
| - Asking about follow-up or care of services and | | | | Each experience can teach us all something and |
| products. | | | | we will always be learning. |
| - Asking you questions on other satisfied | | | | Practice this everyday and you will see the |
| customers. | | | | change in you. You will see the world through |
| Make sure at the closing that the prospect | | | | wider eyes. It will open up a new world that you |
| understands you and is clear on all things before | | | | would have seen if you just stopped worrying! |
| moving on. Avoid using the word "Sign" instead | | | | |