Is your Sales Force a Sales Farce: The 5 Steps to Sales Success

>problems with one-size-fits-one solutions. They
should have healthy sense of self and
self-esteem. Sales people should exude warmth,
When was the last time you purchased a productfriendliness, and an eagerness to offer solutions to
based on the charm, professionalism, sincerity,the client’s problems. They also should like
and effectiveness of the sales person? Thesetheir job and the products and services they are
types of sales people are rare, comprising nearlyselling. If not they should not be in sales and can
2% of the “best of the best”, in the sellingutilize their talents in other professions.
profession. They are the real force of their sales3-Motiovation as a key to sales direction and
organizations. The rest are average sales peoplesuccess
— mostly “order takers”, who do notThe profession of sales is not a normal 9-5 job
know how to articulate value and solve theirwith a desk, a personal computer, a phone, and a
client’s business problem. And of course,cubicle. In fact, the most productive and highest
there are sales people that are actually a disgracepaid professional sales reps do ALL non-sales
to the profession of professional selling, doingrelated activities, reports, power point
precious little.presentations, etc, between 6-8AM and 6-8PM.
It is somewhat ironic that organizations spend aThe sales day, prime selling time of 8AM-5PM is
considerable portion of their earnings in developingdevoted to getting “belly to belly” with
a sales force for their businesses but many dodecision makers. A decision maker is defined as a
not get proportionate returns. Habituated toprospect, not a suspect that has need, desire,
working on auto-pilot sales systems, nonfinancial capacity and authority. If the sales person
performing sales people find the going gets toughdoesn’t create prospects there is no work
when the system doesn’t work in thefor him. Unless there are the required numbers of
normal way. Despite having an apparently wellsales he will not keep his job for long.
qualified and experienced sales team as well asTo keep doing this 5 days a week all through the
having good sales practices and processes inyear a sales person needs motivation. When the
place, organizations struggle. Their so called salesmarket conditions are tough and the internal
force actually present a picture that’s closeconditions are far from perfect a sales person will
to a farce. You can avoid this and set your salesrequire more motivation than normal to keep
team on a path of success.going. Some have the knack of motivating
Here is how to go about it.themselves. Others rely on their sales managers
1-The importance of sales leadership in anor professional motivational sales trainers.
organization4-The sales rep who solves the clients problems
You need to have sales heroes in yourand adds value succeeds
organization, at least one. There should be oneEach sales person brings his own unique
sales hero, a leader that can lead from the front.personality traits in to sales. Some are sincere,
Sales leaders are master salesmen, experts insome are thorough with technical details, others
timing their sales calls, flawless in theirare helpful with after sales service.
presentations, careful in their choice of words, andThere are sales people that are good listeners.
sensitive to the need of the customers. They doThey listen to the client thoroughly and
not buckle under pressure. They also have theunderstand the client’s problems and offer
capacity to inspire others with their hard andsolutions. By bringing a little effort they add value
intelligent work. Such leadership talents are vitalto the service offered to the client as well as the
for an sales organization thrive and prosper.organization.
They are ever vigilant and tread on new paths5-Successful sales people like to make money
believing in the saying of Abraham Lincoln,The profession of sales is a wonderful one where
“Things may come to those who wait, but onlyat the one end of the spectrum there lies the
things left by those who hustle”.possibility of job loss for non performance. At the
2-Let go of the sales people that should not be inother end of the spectrum lies the possibility of
salesmaking a good living, earning respect
Some people are really not cut out for the salesyou’re your clients and peers, and gaining a
profession. They don’t believe in hardgood reputation among colleagues. Successful
work, don’t like going out of their way tosales people are driven by the zeal to solve
meet clients and discuss their requirements, andclient’s business problems, articulate value
are constantly worrying about their monthly salesand a by-product of that hard work is a healthy
numbers. They participate in sales trainingincome stream and job security. That’s
workshops but learn little. They don’t likequite healthy if ethical practices are followed to
meeting clients and understanding their problems.achieve the aims.
How can they sell?Check out if your sales team has the above
Remember that sales is the highest paying hardmentioned characteristics. If the answer is no, find
work and the lowest paying easy work.out what is stopping you from incorporating
The sales profession demands that sales personsthem? Save your sales organization from
should be extroverts and out going peoplebecoming a sales farce and turn them in to a
interested in meeting people, solving client’spotent sales force.