How to Use the "Pivot Technique" to Defend Your Price During a Sales Negotiation

I just love Ferris wheels. They are generally huge,you can use to make sure that the negotiations
have the ability to take you way up into the skycontinue even when you have a fixed hub.
and then always bring you safely back down toAlthough this may seem obvious, during the heat
earth. If you've ever taken the time to look atof a negotiation it's not - you don't focus on the
how a Ferris wheel is built, then you already knowhub, you spend your time talking about the
about one of the key negotiating techniques thatgondolas. There are a lot of different ways to do
top sales negotiators use when they need tothis: the number of gondolas and just exactly
defend a price...what is in them is completely up to you.
How Ferris Wheels Are Like Sales NegotiatingDon't get me wrong: neither you nor the other
Many sales negotiations get hung up and fall apartside is going to forget that this is all being held
when the discussion finally gets around to thetogether by an immovable hub. However, as the
issue of price. The reason for this is pretty simple:number of gondolas increases and their contents
one side of the table wants a lower price and thebecome more desirable, the hub will cease to
other side either doesn't want to or can't lower it.become as much of a significant issue.
End of discussion - both sides shake hands andWhat All Of This Means For You
walk away.A sales negotiation that falls apart because of
It turns out that things don't have to end thisprice is a tragedy that didn't need to happen. Yes,
way. The "pivot technique" is one way thatprice is important to both sides; however, the
experienced sales negotiators have found tototal value of the deal is much more important.
meet this issue head on and not derail theThe pivot technique is a tool that experienced
negotiations. One way to mentally picture thenegotiators use to get around the problem of
pivot technique in action is to think of a Ferrishaving to negotiate with a price that can't be
wheel with a center hub and passenger holdinglowered. By adding additional points to negotiate
cars (gondolas) distributed in a circle around theto the table, we have the ability to build a
hub.complete package to be negotiated and this
The Pivot Technique In Actionmakes the price only a single component of a
Think of the price of your product or service asmuch bigger deal.
being the hub of a Ferris wheel - it's both fixedThere are no silver bullets in sales negotiations.
and unmoving. However, a Ferris wheel with justHowever, the pivot technique is a powerful tool
a hub is no fun at all. That's why it has gondolasthat can help you avoid having your next sales
to carry passengers. In the pivot technique thesenegotiation come to an end because you couldn't
gondolas represent other negotiating points thatchange your price.