| You have been successful in obtaining a lead into | | | | of what they what, clear of where they want to |
| your capture page, your autoresponder emails are | | | | be and what they will get out of being an |
| now being sent out to your prospects, and you | | | | entrepreneur. |
| get a reply email back with a load of questions, | | | | Another objection I have come across is ' I need |
| how do you deal with this? Or it may be that you | | | | to ask my partner!' Again, If it is something they |
| have followed through and phoned them up and | | | | really wanted to do, they would have or should |
| you receive a lot of objections on the phone. | | | | have discussed this with their partner first before |
| Dealing with the above can be the difference | | | | contacting you. Don't waste time trying to |
| between your prospect signing up with you, or | | | | convince them otherwise, let them go away, |
| moving on and finding a stronger 'leader' in | | | | more than likely you will never hear from them |
| another MLM, Network Marketing or Direct Sales | | | | again. |
| company to sign up with. | | | | Other objections I have come across - 'I don't |
| At the same time, its your first real contact, and | | | | this is for me', or 'I will have to think about this'. |
| you are not sure how you should go about | | | | Again, do not try to convince them otherwise, |
| handling this, and feel the fear build within you... | | | | you don't want people you should be trying to |
| 'am I ready to deal with this on my own?' | | | | convince in your business, you want leaders, |
| The answer is 'yes' you are ready to handle this. | | | | people who know what they want. |
| Let's think about this. You have the upper hand, | | | | Now, they have made that call to you, and have |
| as your lead has originally come to you. Why did | | | | a range of questions to ask, most of which you |
| they come to you? Let us look at this, it is | | | | note are already answered in your website. |
| because you have something that they want. | | | | Rather than re-affirm what your website has said, |
| Knowing that you have something they want | | | | refer them back to the website to go over the |
| should make you feel more confident in handling | | | | information again. Find out when they will be able |
| any questions they may have. Remember, they | | | | to go back over the information and you should |
| need what you have. | | | | arrange to call them back and give them the next |
| It's always better to handle any questions by | | | | call for action which should be to 'sign up' to your |
| responding back to them via email and ask them | | | | home business. |
| to 'call you' instead. Don't try to explain away | | | | If you are fortunate enough to have Business |
| your answers by email, it can take up your | | | | advisors or a call center working on your behalf, |
| valuable time, when if that person is serious and | | | | this will make your role a lot easier as you could |
| wants to know more, a phone call to you could | | | | always refer them to your business advisors. If |
| be all it takes. | | | | however, you do not have this luxury in your |
| You may come across the following objections, | | | | business you may wish to refer them back to |
| 'I'm not sure if this is for me..' | | | | the website, as it will have all the answers to their |
| Don't try to convince them that it is. Only they | | | | questions. Before you hang up the phone make |
| can do this for themselves. Get them to go away | | | | an appointment with them to get back to them |
| and think about what it is they want. You don't | | | | after they have reviewed the site information |
| need to be chasing prospects like this, if they are | | | | again, this will give them confidence in you, and to |
| not sure now, they may take up a lot of your | | | | help build rapport give them your name and |
| valuable time later. You want people who are sure | | | | contact number. |