For Sales Management, Effective Leadership is Just As Much About Words As Actions

Take part in any sales leadership training for midTo be resides within each individual and therefore
or senior level management and you will observepower is truly far more about an individual's free
discussion about defining leadership and then inchoice. Each person has power and can delegate
some instances how to turn that definition intothat power to someone else who then in turns
action. Yet, it is the definition of leadership as wellhas authority through that delegation.
as the other words connected with this almostThere is an interesting book written by Dr. David
magical quality that continues to allude manyHawkins, Power vs. Truth that examines the
organizations.inherent truth of words relative to the
Some of the words associated with this muchsubconscious of each individual. This article is not
sought after competency or characteristic include:to argue Dr. Hawkin's position, but rather to
- Authenticreinforce the concept that power comes from
- Authoritywithin each individual.
- ServantSince each word we have in our minds has
- Powerspecific experience and emotions attached to it,
- Visionarythen the words we use are indeed very powerful
Two of these words, power and authority,because they drive our actions. When we share
appear to generate more confusion than thethese words, we unknowingly share different
other words.beliefs and consequently different behaviors are
Authority most will agree is when someonethe result. This for many leaders is the beginning
delegates his or her support to another person orof conflict.
entity such as an elected official or lawEffective leadership is truly about reaching a
enforcement. This is for the most part a decisionshared understanding of critical words within the
made by the individual. Unfortunately as in theorganization. By investing the time to reach this
case of organizations from businesses tolevel of awareness, helps the sales management
governments, those who have been givento stay focused on how to achieve the desired
authority abuse that gift and in doing so are noresults through the clear articulation of positive
longer leaders.core values. And if "to be able" is not the
To understand power without confusion requiresbeginning of any value statement, then I truly do
looking to the origins of this word. Power is fromnot know what is.
the Latin verb "potere" which means "to be able."