| Business coach's often work with their clients to | | | | So let's practice by really challenging your client |
| help them move the sales conversation forward | | | | with conversation skills that move the sales |
| past the obstacles they face. This often means | | | | process forward. Determine the proper dialogue |
| wrestling with the challenge of dealing with clients, | | | | for each and every step of the process. Once |
| customers, and even their own sales team. These | | | | you have done that, move them into the |
| conversations tend to be emotional, time | | | | execution phase of the training like that described |
| constrained, on the street, in a car and often | | | | below.o Technology & Environment - Have |
| they may not be going your way, in other words | | | | them use every kind of technology there is to |
| - dynamic. | | | | improve their skills. Have them practice to move |
| So how can you help them quickly and | | | | conversations forward while texting. Have them |
| professionally overcome these challenges? Theory | | | | work with cell phones that are cutting in and out, |
| is wonderful and an evil necessity, however it | | | | have them practice using web cams and even |
| takes a robust and equally dynamic training | | | | through the social networking sites like twitter and |
| method to achieve real world results. Especially | | | | face-book. Put your client in a car, going in and |
| with a client that may actually have broken | | | | out of a building, using wi-fi at the local coffee |
| communication skills. Strong communication skills | | | | shop and even have them work from a train. |
| are like any other type of muscle, if you don't | | | | Only after using a dynamic exercise like that |
| exercise it you will lose it. | | | | outlined above can your student stop worrying |
| So let's discuss this highly unorthodox training | | | | about what to say and let the conversation flow |
| exercise that you can use to help them achieve | | | | naturally. If they can overcome the frustration of |
| skills that overcome even the toughest | | | | saying the right thing at the right time and dealing |
| parameters and environments. It's been said that | | | | with the challenges of technology and |
| perfect practice results in perfect performance, I | | | | environment than they can deal with anything the |
| believe its real world practice results in really good | | | | sales world can throw at them. |
| results. | | | | |