Direct 121

 

 
 
Direct has contracted with xSellsys for over 5000 licenses. With a customer list that reads like the who's who of the financial industry including giant Nationwide Insurance, Direct 121 provide a remarkable fully automated, closed loop marketing campaign designed specifically for agents in the financial and insurance sector. Their system provides a comprehensive array of one-to-one telesales, customer service and sales opportunity management. For a set monthly fee they provide customized customer contact lists from a vast array of databases, perform appointment setting calls, customer service follow up services, marketing information fulfillment, and strategic sales cycle management. Uniquely their customers can access the performance of every aspect of their sales process from actual recordings of the telesales call, scoring the response rates, to customer's impressions of the appointment itself. Appointments are recorded into sales people's calendar on a pre-determined basis according to the profile.

Linking this all together is the xSellsys CRM System that allows for a single client view across their numerous database mining sources, telemarketing sub contractors; multiple marketing fulfillment houses and sales support channels. All leads, tracking and current account data is then simply accessed by the sales agent. As an added bonus, the pre-qualified information can be pushed, real-time, directly into any insurance rating engine. xSellsys eliminated the need to download leads via email and/or multiple contact management systems, and greatly improved priority lead tracking and marketing fulfillment procedures. Customized account data fields are included for each client.

"For our subscribers, the xSellsys system eliminated all the problems with multiple contact management programs, downloading and importing leads. Now there's one single view of the account data across the entire chain of events and it works flawlessly", said Barth Meyers, CEO of Direct 121. "xSellsys fulfills everyone's wish list for automating leads, prospecting and sales performance" he added.

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